ASTD Human Performance Improvement in the Workplace
Help achieve organizational goals with a result-based approach
Shift from a traditional activity-based training approach to a results-based performance framework. Learn how to use the Human Performance Improvement (HPI) process to help your clients articulate their business goals, link these goals to human performance, understand the current state of performance in the organisation, find the root causes for performance deficiencies, implement solutions and evaluate results.
Audience
This program is for trainers, consultants and learning professionals who want to learn performance consulting skills to effectively engage key decision makers in client organisations and help them to attain business goals. This program is also essential for managers and human resource professionals who want to resolve performance issues, select appropriate solutions and achieve desired results using a sound performance framework.
Course Description
This foundation course in Improving Human Performance introduces you to the world of human performance improvement and prepares you for a human performance mindset. This course is not about a new way of training employees. It is a new approach to improving performance, which may or may not include traditional training methodologies.
Key decision makers in companies are increasingly focused on identifying the link between training programmes and the performance of the company. To be effective, training professionals must become "performance consultants," and move their focus from training delivery to the performance of the company as well as its individual contributors.
Participants will learn how contributors from fundamental disciplines such as behaviorism, management sciences, organization development, and systems theory create a systematic approach to solving organizational problems. The HPI model unites these principles under a common process.
During the course, participants will experience the role of a performance consultant, and what it takes to manage the change that accompanies new solutions.
Learning Objectives
After this workshop, participants are able to:
- Understand the origin and three primary principles that underlie HPI
- Explain the relationship between the steps in the HPI process
- Apply analysis models to determine the performance gap and its root causes
- Describe a process to evaluate the impact of solutions
- Outline a strategy for selecting solutions that address the root causes of performance gaps
- Identify standard practices and relationships engaged in by performance consultants.
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